Need Support?


Welcome to Connect Solution’s

IT Support Ticketing Service

We are committed to resolving your IT support query quickly and courteously.

To get started:

  • If needed, we use Ultraviewer to remotely access your computer
  • To download and install Ultraviewer click on
  • You can share your Ultraview User ID and Password with us using the form below

Please note:

  • Our office hours are Monday to Friday, 8.30am to 5pm.
  • If you are faced with an urgent request feel free to send us a WhatsApp
    on 063 946 9413 during our office hours
  • Response time is generally fast. During peak times, expect a maximum response time of 3 to 4 hours.
  • Only registered client email addresses are supported (ensure you list your official company email address)

IT Support Ticket


Your Ultraviewer ID and Password (if available)

If you are needing us to access your computer remotely please see instructions above on how to set up your Ultraviewer ID and Password
This field is for validation purposes and should be left unchanged.