Need Support?
Welcome to Connect Solution’s
IT Support Ticketing Service
We are committed to resolving your IT support query quickly and courteously.
To get started:
- If needed, we use Ultraviewer to remotely access your computer
- To download and install Ultraviewer click on https://www.ultraviewer.net/en/download.html
- You can share your Ultraview User ID and Password with us using the form below
Please note:
- Our office hours are Monday to Friday, 8.30am to 5pm.
- If you are faced with an urgent request feel free to send us a WhatsApp
on 063 946 9413 during our office hours - Response time is generally fast. During peak times, expect a maximum response time of 3 to 4 hours.
- Only registered client email addresses are supported (ensure you list your official company email address)